Refund Policy

14-Day Refund Window

Lextiff subscriptions purchased through our payment provider are eligible for a full refund upon request within 14 calendar days of the applicable payment.

This refund window applies to both initial subscription payments and recurring subscription renewal payments. Customers are not required to provide a reason for requesting a refund, and refunds within this period are not conditional on usage, storage consumption, or prior troubleshooting.

How to Request a Refund

To request a refund, contact our support team at support@lextiff.com or use the refund-request option provided by the payment provider. Please include the email address associated with your account and the date of the payment in question.

Cancellation vs. Refund

Subscription cancellation and refund requests are separate. Cancelling a subscription prevents future renewals, while a refund request concerns a payment already made. Cancelling your subscription does not automatically trigger a refund — you must submit a separate refund request within the 14-day window.

Applicable Law

Nothing in this policy limits any additional rights or protections required by applicable law or the payment provider's terms. Where consumer protection law grants you a longer or unconditional refund right, that right applies in full.