Intake Management

Plaintiff Intake Software That Turns More Inquiries Into Signed Cases.

Capture, qualify, and convert potential clients through a structured intake workflow designed for personal injury, workers' compensation, mass tort, and plaintiff litigation practices.

app.lextiff.com/intake

Intake

Leads pipeline — qualify and convert to cases

+ New Lead
Your Public Intake Form
Copy Link Preview
6
Total
0
Draft
1
Pending
1
Reviewing
4
Approved
Active Leads 3 Converted 4 Rejected
Karen Page
+1 675 734 3432
Slip and Fall
Facebook
Approved
Sameer
+13410224323
Car Accident
Google
Approved
John Smith
+14534556363
Workers Compensation
Google
Approved

The intake workflow

Standardize Every Intake From First Contact to Signed Retainer

Whether a lead arrives by phone, website form, referral, or advertising campaign, Lextiff guides every inquiry through a consistent intake process so nothing falls through the cracks.

01

Lead Capture

Record inquiries from phone calls, websites, referrals, and marketing campaigns.

02

Conflict Check

Identify potential conflicts before proceeding with case evaluation.

03

Documents Sent

Review accident details, injuries, liability factors, and claim viability.

04

Insurance Collection

Capture carrier information, policy details, and claim references.

05

Medical Information

Track treatment status, providers, and known injuries.

06

Retainer Generation

Generate engagement documents using case-specific information.

07

Electronic Signature

Secure signed retainers from any device.

08

Matter Creation

Convert qualified leads into active cases with a single click.

Plaintiff Intake Workflow

Built for the Way Plaintiff Firms Actually Intake Clients

Plaintiff intake requires much more than collecting names and contact information. Lextiff helps firms capture liability details, insurance information, medical treatment, referral sources, electronic signatures, and case qualification — all in one connected workflow.

Generic Intake

Basic contact forms
Manual follow-up
Paper retainers
Email attachments
Scattered client information
Separate conflict checking
Spreadsheet tracking
Limited intake visibility

Client Intake with Lextiff

Centralized intake pipeline
Conflict checks
Client qualification
Electronic signatures
Medical & insurance capture
Referral tracking
Matter creation workflow
Complete intake visibility

Lead Capture

Capture Every Lead. Never Lose a Potential Client.

Lextiff centralizes inquiries from every channel into one intake pipeline — so your team responds faster and starts every matter with full visibility.

🌐

Website Intake

Capture inquiries via secure online forms, available around the clock.

📞

Phone Intake

Create a lead record instantly while you're still on the call.

🤝

Referral Intake

Track attorney, provider, and client referrals back to their source.

🏢

Walk-In Clients

Register office visitors on the spot, with no duplicate entry later.

📧

Email Inquiries

Convert inbound emails into structured intake records.

📱

QR Code Intake

Let clients complete intake from their own phone, anywhere.

📣

Marketing Campaigns

Tie inquiries back to the ad or campaign that generated them.

👤

Manual Staff Entry

Staff create intake records for clients who need hands-on help.

Conflict Check

Run a Conflict Check Before Anyone Invests Time

Before a matter moves forward, Lextiff checks the incoming lead against your firm's existing clients, adverse parties, and related matters — so a potential conflict of interest surfaces at intake, not after an attorney has already started work.

  • Automatic name matching against existing clients and matters
  • Checks incoming leads against adverse parties, not just current clients
  • Flags related matters and prior representations
  • Manual override available, with a recorded justification
  • Convert-to-case is gated until a conflict check is completed
  • Full audit trail — who ran the check, and when
  • Configurable by practice area, office, or attorney

Conflict check — Intake Public Form

Conflict Check

Pending review
Client name searched Maria Rodriguez
Opposing party searched City Mall Properties LLC
Related matters searched Firm-wide, all practice areas

No matching clients or adverse parties found

0 matches across current clients, matters, and logged adverse parties

This check reflects data already in your system. Attorneys remain responsible for independently confirming there is no conflict of interest before undertaking representation.

Public intake forms

Capture New Plaintiff Cases Around the Clock

Potential clients can submit case information through secure intake forms at any time. Collect accident details, injury information, treatment status, insurance data, and contact information before your staff ever makes a call.

  • Multi-step mobile-friendly experience
  • Save and continue — clients don't lose progress
  • Document uploads — photos, police reports
  • Controlled access links — expiring or permanent
  • Standardize information collection
  • Reduce manual data entry
  • Improve response times
  • Eliminate incomplete intake records
  • Progress tracking — see form completion %
  • Two intake types: public form and direct link
  • Accept inquiries 24/7
  • Route submissions automatically

Step 1 — Your info

Samira LLC

Free Case Evaluation

Tell us about your situation. No obligation — we'll review your case and get back to you within 24 hours.

100% Confidential Response in 24hrs No Obligation

Tell us about yourself

We'll use this to get in touch with you about your case.

Full name *

Your full legal name

Phone number *

(555) 000-0000

Email address

your@email.com

City

Dallas

State

TX
Next — The Incident →

Step 2 — The incident

Tell us about the incident

What happened? The more you share, the better we can help.

Car Accident
Contract (Oral)
Contract (Written)
Defamation/Libel
Fraud
Medical Malpractice
Personal Injury
Product Liability
Property Damage
Wrongful Death
Submit my case →

Intake Public Form

Added 16 May 2026

Reviewing Convert to Case
Overview Injuries Insurance Defendants Medical Financial Witnesses Deadlines Liens Qualification Documents Legal Docs

Client Information

David

Intake Public Form

Date of Birth

07 Jun 1989

Phone

555 000 5555

Email

test@test.com

Preferred Contact

Phone

Address

test address, test city, test state, test zip

Incident Information

Type

Car Accident

Date

16 Jun 2024

Time

11:07 PM

State

Texas

Location

City Mall

City

San Antonio

Police Report

Yes

Report #

76F65C698C54

Description

Got involved in an accident

Lead Details

Lead Source

Priority

Reviewing

Status

Reviewing

Conflict Check

Pending

Intake overview

Collect the Information Plaintiff Firms Actually Need

Gather the information required to evaluate claims, verify treatment, communicate with carriers, and determine whether a matter should proceed.

  • Client personal information, emergency contact details
  • Full incident and injury details — date, location, police report
  • Lead source, priority, and status tracking
  • Treatment status, medical providers, and status tracking
  • Insurance coverage
  • Vehicle information
  • Witness information
  • Employer information
  • Referral sources
  • Prior claims history
  • Property damage information
  • Section access control — show or hide sections from client
  • Form completion percentage
  • Convert to case with one click — no re-entry

Track every detail

Everything Required to Evaluate a Potential Case.

Each intake record has dedicated sections for every aspect of a plaintiff case — not just name and phone number.

Injuries

Track multiple injuries per incident. Body parts affected, pain level, hospitalization, surgery, recovery time, admission and discharge dates.

  • Multiple injuries per case
  • Pain level (1–10)
  • Hospitalization tracking
  • Surgery and recovery time
  • Admission and discharge dates
Insurance

Capture insurance company, policy number, claim number, coverage type, adjuster name, phone, and email. Client's own health insurance tracked separately.

  • Insurance company details
  • Policy and claim numbers
  • Coverage type (PIP, liability)
  • Adjuster contact information
  • Client own insurance tracking
Medical Providers

Track every doctor, hospital, chiropractor, and specialist involved in the case. Provider type, visit dates, and treatment reason captured.

  • Provider name and type
  • Visit dates
  • Treatment reason
  • Multiple providers per case
  • Linked to lien management
Witnesses

Store full witness information — name, phone, email, address, and statement notes. Multiple witnesses per intake supported.

  • Full contact information
  • Statement notes
  • Multiple witnesses
  • Address tracking
  • Available on case conversion
Defendants

Track responsible parties — defendant name, lawyer, company, and insurance carrier. Multiple defendants supported per case.

  • Defendant identification
  • Defense attorney tracking
  • Company information
  • Insurance carrier
  • Multiple defendants
Liens

Track lien holder, amount, status, and negotiation notes. Lien amounts automatically pulled into financial calculations.

  • Lien holder and amount
  • Status tracking (pending/resolved)
  • Negotiation notes
  • Auto-updates financial tab
  • Multiple liens per case
Referral Intake

Track Every Referral From Source to Signed Case

Attorney referrals, medical provider referrals, and client word-of-mouth are often a plaintiff firm's highest-converting leads. Lextiff tracks where every intake actually came from, so your team can see which relationships are worth investing more time in.

  • Referral source captured on every intake record
  • Separate tracking for attorney, provider, and client referrals
  • Referral fee tracking, linked through to settlement distribution
  • Source-level conversion reporting — which referrers actually convert
  • Automated status updates back to referring attorneys or providers
  • Historical referral volume by source, over time
  • Referral source visible on the qualification and case-conversion screens

Referral sources — this quarter

Top referral sources

View all sources
Dr. Elena Marsh — Physical Therapy Provider
14 referrals 9 converted
Whitmore & Associates Attorney
9 referrals 7 converted
Existing client word-of-mouth Client
11 referrals 6 converted
City General ER intake desk Provider
6 referrals 3 converted
New lead — pending referral confirmation Awaiting review

eSign Intake

Send, Sign, and File Retainers in Minutes

Generate engagement agreements, authorization forms, and other intake documents using information already collected during intake, and collect a legally binding e-signature without printing a single page.

Document package — sent for signature

Legal Documents

Manage documents
Retainer / Fee Agreement Signed
Medical Records Authorization Signed
Insurance Authorization Signed
Electronic Communication Consent Signed

Client signing experience

Document package — David

Read each document, check the box, then sign once at the bottom.

1 Retainer / Fee Agreement
2 Medical Records Authorization
3 Insurance Authorization
4 Electronic Communication Consent

Sign all documents

Your single signature will apply to all 4 documents above.

Maria Rodriguez

✓ Sign & submit all documents

Secured · IP logged for audit trail

Document packages

Bundle multiple documents together. Client receives one link, reviews all documents, and signs once for everything.

Single documents

Send individual documents for signature when needed — retainer only, or a single authorization.

Audit trail PDF

Every signed document generates a full audit log — timestamp, IP address, viewer and signer identity.

Signatures collected through Lextiff are designed to meet the requirements of the U.S. ESIGN Act and state UETA statutes. Firms remain responsible for confirming e-signature requirements for their specific jurisdiction and document type.

Client Qualification Dashboard

Evaluate Every Potential Client With Confidence

Before accepting a new matter, plaintiff firms need more than contact information. Lextiff organizes the details attorneys and intake teams need to qualify cases, identify conflicts, assign responsibility, and move qualified clients into active case management.

  • Preliminary settlement opportunity assessment
  • Attorney assignment & fee calculation (contingency %)
  • Lien deductions — pulled from Liens tab automatically
  • Insurance carrier and policy details
  • Case expense estimates
  • Medical treatment & expense overview
  • Referral source tracking
  • Liability and incident overview
  • Priority and follow-up status
  • Recommended next action
  • Conflict check before matter creation
  • Property damage information
  • Wage loss documentation
  • Preliminary claim value analysis support
  • Estimated case value tracking

Financial details

Edit financial
$1,500,000
Est. Settlement
Preliminary
$495,000
Est. Firm Fee
33% contingency
$925,000
Est. Client Payout
After deductions
Estimated breakdown
Estimated settlement amount $1,500,000.00
Firm fee (33%) − $495,000.00
Liens (1 item, estimated) − $50,000.00
Case expenses (estimated) − $30,000.00
Estimated client payout $925,000.00

Contingency %

33%

Est. case value

$2,000,000

Est. expenses

$30,000.00

Figures shown are preliminary estimates based on intake data and are not a valuation, appraisal, or guarantee of case outcome. Estimates should be reviewed and confirmed by the assigned attorney before being shared with a client.

Deadlines

Statute of Limitation

16 Jun 2026

Filing Deadline

13 May 2026

Discovery Deadline

12 May 2026

Court Deadline

04 May 2026

⚠ Statute of limitations expires in 7 days

Alert sent to assigned attorney and paralegal

Deadlines never get missed

Never Miss an Intake Follow-Up

Track consultations, document requests, signature collection, and intake deadlines from a centralized calendar.

  • Filing, discovery, and court deadlines tracked
  • Follow-up reminders
  • Intake status monitoring
  • Missing document alerts
  • Consultation scheduling
  • Edit deadlines with one click
  • Team notifications
Convert to case

Convert Qualified Leads Into Active Cases Instantly

When a lead becomes a client, all intake information, notes, documents, insurance records, and communications move directly into case management without duplicate data entry.

  • Case qualification checklist — fault, injuries, prior claims, witnesses
  • Reduced administrative work and better staff efficiency
  • Prior lawsuit history and consistent client data
  • Faster case opening and no duplicate records
  • One-click convert to case — no re-entry
  • All data carries over — nothing gets left behind
Start free trial →

Case Qualification

Edit Qualification

Client Partially at Fault

Yes

Prior Injuries

Yes

Prior Claims

Yes

Prior Lawsuits

Yes

Photos/Video Available

Yes

Witnesses Available

Yes

Property Damage Amount

$200,000

Lead qualified and ready

All sections complete — ready to convert to an active case

Convert to Case →

All data transfers automatically. No re-entry required.

Intake to Case Management

From First Inquiry to an Active Matter

Once a prospective client is qualified, Lextiff transitions every detail into an active matter — no duplicate data entry, immediate team access.

📥

Lead Received

Capture inquiries from your website, referrals, phone calls, and campaigns.

⚠️

Conflict Check

Review existing clients and matters to flag potential conflicts.

Client Qualified

Evaluate liability, injuries, coverage, and case suitability.

📄

Documents Sent

Auto-send retainers, HIPAA authorizations, and questionnaires.

✍️

eSigned

Clients sign electronically and upload supporting documentation.

📂

Matter Created

Approved intakes instantly become active matters, no re-entry.

⚖️

Case Management

Manage treatment, documents, deadlines, and communications.

Everything included

Everything Included in Intake Management

All the tools plaintiff firms need to capture, qualify, onboard, and convert potential clients into active cases.

Lead Capture Incident Information Retainer Generation Task Management
Online Intake Forms Injury Tracking E-Signatures Follow-Up Reminders
Case Screening Medical Providers Authorization Forms Intake Status Tracking
Conflict Checks Treatment Status Document Requests Team Notifications
Referral Tracking Insurance Details Intake Packets Calendar Integration
Lead Assignment Claim Information Custom Fields Matter Conversion
Contact Management Vehicle Information File Uploads Workflow Automation
Intake Notes Witness Records Document Storage Reporting & Analytics

Intake Faster. Respond Sooner.
Sign More Qualified Clients.

Lextiff helps plaintiff firms standardize intake, reduce administrative work, and move qualified leads from first contact to active case management through a centralized workflow.

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